Frequently Asked Questions
Q : Where can I buy Meranti Cemerlang Sdn. Bhd. products?
A : Currently, our products under Aya Real Food brands are available in
Atlas Gourmet, Jayagrocer Intermark, Jayagrocer Starling, Jayagrocer The
Gardens Midvalley and Jayagrocer Empire Subang. Moreover, you can
purchase our products and promotions via Shopee, Lazada as well as our
official website. As for Singapore, we have agents over there who is in
charge of our products. Ongoing, we are waiting for approval to enter
more grocery stores. Alternatively, feel free to order your favorite
products direct in our secure online shop.
Q : Are Meranti Cemerlang Sdn. Bhd. products Halal?
A : All Meranti Cemerlang products are certified HALAL by the Jabatan
Kemajuan Islam Malaysia (JAKIM). In addition, our products are also
HACCP (Hazard Analysis and Critical Control Point), ISO 22000 (standard
developed by the International Organization for Standardization dealing
with food safety) and GMP (Good Manufacturing Practice) certified by
Ministry of Health Malaysia (MOH).
Q : How many products does Meranti Cemerlang Sdn. Bhd. produce?
A : Currently, we have a total of 7 products which is Gillies Rendang,
Kalio, Karashi Bilis, Karashi Bilis Garlic, Karashi Bilis Kombu, Shiroi
Ponzu and Seafood Cookout in the retail market under Aya Realfood brand.
However, our products recipe list goes into the hundreds, developed for
OEMs, Hotels, Restaurants and Cafes. Furthermore, on fourth quarter this
year (2020), we will launch an enzyme drink under the brand, Aya+.
Q : Did you recently change the packaging design for your Aya Realfood
Ready-to-Eat products?
A : No, we did not change any design or size of Aya Realfood packaging.
What we did was, we launched a smaller pack (box) of each of our
products. It is more convenient for travelling as well as consume it as
a one-time-meal. Besides that, we have products which are only available
in smaller packs (box) which are Karashi Bilis Garlic, Karashi Bilis
Kombu and Shiroi Ponzu.
Q : How are Meranti Cemerlang Sdn. Bhd. products produced?
A : Meranti Cemerlang Sdn. Bhd. uses retort process, also known as
thermal processing for sterilization whereby food is first prepared
(cooked) and then sealed in a retort pouch. Basically, the pouch is
heated up to 200°C in a retort machine for 45 minutes. Moreover, this
method has many benefits such as the food is healthier as no
preservatives are needed, the products can stay at room temperature and
can lasts up to 2 years of shelf life, lightweight and easy to store or
carry around.
Q : Are there other ways to prepare Aya Realfood Ready-to-Eat products?
A : Yes of course! All Aya Realfood sauce and paste are not specified to
only one meal preparation. You can either cook the sauce and paste using
your own creativity or you can use it as your dipping sauce. Moreover,
if you want to try some unique recipes, you can always go to our
official website. We provide few delicious and mouthwatering recipes for
our customers. So give it a try!
Q : What is the shelf life of Aya Realfood products?
A : Our products have a shelf life of Up to 2 years when stored
correctly. Unopened products should be kept in a cool, dry place. Once
opened, keep in freezer (for sauces) or airtight containers (Karashi
Bilis).
Q : Do you use MSG (Monosodium Glutamate), preservatives or colorings in
your products?
A : All Meranti Cemerlang Sdn. Bhd. products are GLUTEN FREE, NO
PRESERVATIVES and NO MSG.
Q : How is it possible that your products can last for up to 2 years?
A : As we mentioned before, our factory uses retort process, also known
as thermal processing for sterilization whereby food is first prepared
(cooked) and then sealed in a retort pouch.
Q : Are your products suitable for Vegetarians?
A : Most of our products are suitable for vegetarians. For example, our
Gillies Rendang does not contain any protein. However, we substitute the
meat with mushrooms and what makes it unique is when you eat the
mushrooms, the juiciness and taste is exactly the same as you eat meats!
So, you could prepare the dish without any meat should you choose to do
so. Please refer to the back of each pouch/box for the ingredients list.
Q : I would like to stock Meranti Cemerlang Sdn. Bhd. products in my
store. How do I go about doing that?
A : Please Contact Us so that we can discuss the most convenient way for
you to do so. As for our customers who are interested to do business
with Meranti Cemerlang, we have variety of packages to offer, from being
Dropship to Agents.
Q : Can I custom my own recipes and manufacture in your factory using my
own brand?
A : Yes, you definitely can! You can either provide us your own recipe
and we will run the productions, or, we can develop a recipe for you
from scratch with your own requirements. Do contact us if you are
interested on doing your own brand!